7.1 From Policies
& Procedures:Product Return:
MAX offers a
30-day money-back product satisfaction guarantee (less shipping
charges fees) to all Customers and Associates. If for any reason a
Customer or Associate is dissatisfied with any MAX product, he or she
may return the un-used portion of the product to MAX for a full refund
(less shipping charges) within 30 days of the date of purchase.
Following the 30 day period, returned items must be in Resalable
condition and will be subject to an additional 10% restocking fee.
This product satisfaction guarantee applies only to MAX products and
does not apply to starter kits or sallies aids purchased by
Associates. Those items are not returnable except as provided in
Section 7.3 below